Action this day!!
Memo from Mark Thompson
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Dear colleagues,
This is an email which is particularly addressed to everyone who works in programme and content parts of the BBC, but I thought it was important that everyone who works in the organisation should see it.
As you will know, there have been a number of incidents - recent problems related to phone use including the controversy over Blue Peter and, in the last few days, the incorrect and misleading edit of Her Majesty the Queen in the BBC One seasonal launch tape - which defy our values and threaten the precious relationship of trust between the BBC and our audiences. We cannot take that trust for granted.
The vast majority of you ensure our TV, radio and interactive content is accurate, fair and complies with our own clear editorial guidelines and Ofcom's code. We cannot allow even a small number of lapses, whether intentional or as a result of sloppiness, to undermine our reputation and the confidence of the public.
Even before the most recent issue involving the Queen, I had asked the Directors of Vision, Journalism and Audio & Music to work with their senior editorial and creative teams to identify any further issues or incidents of serious intentional or unintentional deception of the audience.
I am writing to you today to ask you to help and support this process in any way you can. If you know of any further incident, please let us know.
Next Wednesday I will be delivering a full report to the BBC Trust. After that, I will write to you again to set out the action that I and the Executive Board intend to take to minimise the risk of anything like these totally unacceptable incidents ever happening again. The vital first step is to ensure that we know about every problem that's out there.
Nothing matters more for us than honesty, accuracy and fair dealing with the audience. We must now put our house in order. We need your help to enable us to do that as swiftly and as comprehensively as possible. I know I can count on your support.
The vast majority of you ensure our TV, radio and interactive content is accurate, fair and complies with our own clear editorial guidelines and Ofcom's code. We cannot allow even a small number of lapses, whether intentional or as a result of sloppiness, to undermine our reputation and the confidence of the public.
Even before the most recent issue involving the Queen, I had asked the Directors of Vision, Journalism and Audio & Music to work with their senior editorial and creative teams to identify any further issues or incidents of serious intentional or unintentional deception of the audience.
I am writing to you today to ask you to help and support this process in any way you can. If you know of any further incident, please let us know.
Next Wednesday I will be delivering a full report to the BBC Trust. After that, I will write to you again to set out the action that I and the Executive Board intend to take to minimise the risk of anything like these totally unacceptable incidents ever happening again. The vital first step is to ensure that we know about every problem that's out there.
Nothing matters more for us than honesty, accuracy and fair dealing with the audience. We must now put our house in order. We need your help to enable us to do that as swiftly and as comprehensively as possible. I know I can count on your support.
Yours sincerely
Mark Thompson
Director-General BBC
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