Complaints - One of the main problems service users have when complaining about mental health authorities is that the authorities decide the rules of their complaints procedure. In my experience there is also a tendency to penalize the complainer and be-little the complaint as being part of a psychiatric dysfunction. This site will campaign for greater accountability from psychiatric services. Their exists no independent authoriety, to protect the rights of mental health service users. No board of vistors, no independent complaints commision etc. This is clearly wrong and un-democratic, it is very easy to dis-couredge a mentally ill person from complaining.