there are 2 numbers the people of Liverpool have to use if they need to speak to someone at budgeting loans.801 8000,for Bellevale and 801 8200 for the rest.I asked people waiting in the CAB if they had got through.None had.I spent all day Monday ringing 801 8200.It was engaged.Then it rang once for a full 9 minutes.Then it went straight to engaged,like someone had lifted it off the hook,disconnected and left it off the hook.I spoke to someone at Edgehill who told me they used to work at High Park st,thats the 801 8200 number.He said it's very busy there and they were supposed to get more lines 2 years ago..With the post strike on it is something you may think has caused this problem.But it's nothing to do with it.It has been like this for more than 2 years now.