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1 stop letting

Complainer | 09.09.2004 19:34

1 Stop Letting Agent Swansea South Wales
I am the owner of a property in Swansea in South Wales and as I wanted to let the property out, I took on the services of a local letting agent 1 Stop Letting based at De La Beche St in Swansea to find a tenant and fully manage the property.

The brochure they gave me boasted of an alternative approach to property management that puts the landlord at the centre of their operation. It also stated that "our clients feel the services we have provided throughout has left them with peace of mind"


How 1 Stop Letting Didn't Work For Me
It is with regret that I found my experience of using 1 Stop Letting increased my stress levels throughout the tenancy. This feeling didn't ever go away and although the fiasco of the first few weeks of the tenancy improved, the general level of service was disorganised and without a good level of communication.
I became very frustrated and annoyed with 1 Stop Letting I found that I it would have been less stressful to have managed the property myself


Why I would Not Recommend 1 Stop Letting
If you are a landlord and have a house to rent out or a selection of houses to rent out in the Swansea area I would say you should look at one of the other letting agents and not 1 stop letting. 1 Stop letting promise the earth in their initial blurb when trying to get your business, but my experience does not show them to provide the service that they boast of. If you are someone looking for a house to rent in the Swansea area I would also recommend one of the other letting agents in the city as the tenants that I have in my house always complained of a shoddy service from 1 Stop Letting

See more at  http://www.1stopletting.8m.com

Complainer

Comments

Hide the following 3 comments

squat the lot

09.09.2004 22:08

Should have let it be squatted. No need to bother with pesky lettings agents.

freeborn john


1 stop letting shop did work for me

05.01.2006 21:34

I've used one stop letting shop for almost 4 years to both find my tenants and manage my property and have always received efficient and professional service from all the staff. In my opinion one stop letting shop live up to its claims and gives a refreshingly pro active personal service, often all to rare in other businesses.

John Spencer
mail e-mail: johnsp86@yahoo.co.uk


What an original made up name

07.08.2006 16:09

I strongly suspect that John Spencer may just be a made up character.

I also used 1 stop letting - I have just 1 thing to say - DREADFUL DREADFUL DREADFUL

Bee